Newswire - News

Readers of ESM and its blog know the issues people are raising about the relevance or utility of traditional employee engagement surveys, most recently by Dr. Bob Nelson, a prolific author and speaker on recognition and engagement, in the recent ESM article: Bob Nelson: Employee Survey Industry an Epic Failure.... [ read more ]

A fascinating new study published in the December issue of the Harvard Business Review delves into how customer satisfaction relates to customer retention. In an article entitled The New Science of Customer Emotions, authors Scott Magids, Alan Zorfas and Daniel Leemon delve deeply into a fact that Gallup identified years ago: satisfaction is not enough to retain customers ... [ read more ]

Human capital management technology firm Ceridian has partnered with WorkAngel, an employee engagement and retention platform, to offer what they call "a mobile employee engagement and wellness solution." According to a recent press release, the platform provides users with... [ read more ]

The field of engagement is a "wildfire" that risks doing damage unless organizations focus on performance and not simply on engagement, according to Engaged in What?, a study funded by the Incentive Research Foundation and authored by Theresa M. Welbourne, Ph.D, President and CEO of eePulse, Inc., ... [ read more ]

Writing recently for Fast Company, editor Lydia Dishman asked the question: "What makes a company a happy place to work?" explaining that "A contented workforce is engaged and productive." She cites data showing that ... [ read more ]

Forty percent of professionals in finance and accounting say their managers never offer to talk about their career paths, even though 37% admit they would like to have this discussion at least quarterly and 45% saying at least annually. ... [ read more ]

Engage2Excel is the new name of TharpeRobbins Inc., the 123-year-old Statesville, NC-based recognition company, and one of the largest such firms in the U.S. The name change reflects the vision of the company’s new CEO, Phil Stewart, who ... [ read more ]

As everyone knows, bad bosses are one of the main causes for disengaged employees, and the dirty little secret remains that most companies have no systematic way to address the issue. So in the meantime we’ll continue to share insights about the impact of ... [ read more ]

Hinda Incentives has announced the creation of the Hinda Loyalty Group, a dedicated business unit focusing on providing support for loyalty and consumer engagement programs. According to the company's announcement, Hinda Loyalty Group's services "are based on industry best-practices, drawing on... [ read more ]

The Engaged Company Stock Index (ECSI), a collaboration between the Enterprise Engagement Alliance and HR analytics company McBassi & Co., has outperformed the S&P 500 each year by an average of 6.2 percentage points since its inception, racking up a compounded 19.9% rate of return greater than the S&P 500 during that same period.... [ read more ]

While the field of Enterprise Engagement appears to be picking up steam, it will achieve its full potential only when CEOs realize it is as integral to organizational success as the brand equity it supports. Here's a great example of a CEO embracing the concept, probably without even knowing t... [ read more ]

This edition of Engagement Radio focuses on the work of Alex Edmans, Professor of Finance at London Business School (LBS), who earned his PhD in Finance from MIT Sloan as a Fulbright Scholar, then joined Wharton in 2007 and was tenured in 2013 shortly before moving to LBS. Edmans is one off the earliest proponents of what we call Enterprise Engagement, and... [ read more ]

A new recognition and award program highlights individuals who have had, and will continue to have, a career of accomplishment in the Human Resources arena. Patterned after the ubiquitous "30 under 30" and "40 under 40" awards, 50over50HR is designed to recognize people who have spent years supporting, changing and making a difference in human resources... [ read more ]

"Engage or Bust" is the theme of the Engage for Success Conference, set for Tuesday, November 24th, 9 am to 6 pm at the QEII Center in central London. The event is sponsored by Engage for Success, the government-backed organization established to... [ read more ]

"Without people, there is no show," notes Gary D. Burnison, CEO of people advisory firm Korn Ferry, announcing the firm’s acquisition of Hay Group, the Philadelphia-based human capital consulting firm. "Rockets didn’t take us to the moon; it was the engineers and the dreamers," says Burnison in... [ read more ]

Few people have done more to advance the recognition field than Chester Elton, whose public speaking, research and outreach activities, along with his numerous books, including The Carrot Principle, The Orange Revolution, All In and What Motivate Me, have earned him the sobriquet "The Apostle of Appreciation." He also has a short interview program on WCBS NewsRadio 880 in New York each Thursday at 9:30 am, ironically in conjunction with the station’s Wall Street opening bell report.... [ read more ]

M.I.T. professor Zeynep Ton has contributed as much to a positive public debate about how to address income inequality as just about anyone we know by demonstrating that it’s actually good business to treat people well. Her book, The Good Jobs Strategy, has been featured in Joe Nocera’s column on the... [ read more ]

"Employee engagement looks to be the future of human resources and the technology that supports it. If human resources is going to be the business of getting work done, the new world of employee engagement just might provide the tools and the metrics to make that happen." So wrote George LaRocque, Principle of Larocque Inc., in a ... [ read more ]

A Conference and Expo dedicated to the many strategies and tactics of Enterprise Engagement and their impact on business is being launched by the Exhibit and Event Marketers Association (E2MA) and Enterprise Engagement Alliance. The event, Engagement World 2016, is designed to ... [ read more ]

CA Short, a leading recognition firm based in Shelby, NC, is sponsoring a 15-minute program on World Wide Business, hosted by successful entrepreneur and business personality Kathy Ireland, that focuses on the concept of engagement and CA Short's role in this emerging field. The program will air on ... [ read more ]

A plenary session on Enterprise Engagement at the recent Exhibit and Event Marketers Association (E2MA) Red Diamond Conference, presented by Bruce Bolger, Founder of the Enterprise Engagement Alliance and Publisher of Engagement Strategies Media, was recently posted on YouTube.... [ read more ]

Oliver Rueth, U.S. Market Leader for the Employee Engagement practice of Hay Group, says business is good, almost too good. "Our No. 1 problem right now is not how to expand our business, structure our organization to handle the new marketplace, or develop a plan. Today, our challenge is finding the talent we need to manage the new requirements of our clients."... [ read more ]

Avatar Solutions recently recognized high performing clients with its annual workplace awards. The awards are given to the top three organizations in four categories, two of which deal specifically with engagement: Highest Engagement and Most Improved Employee Engagement Levels. This year’s winners are, in order... [ read more ]

Modern Survey recently wrapped up its Spring 2015 U.S. Workforce Employee Engagement Study, which looked at how employees feel about their organizations, their leaders and their individual sense of future at work. The study revealed 10 things that every HR professional and business leader needs to know about the mindset of their employees:... [ read more ]

More than one-third of U.S. employees (39%) don’t believe their bosses encourage them to take allotted vacation days, and almost half (45%) say their bosses don’t help them disconnect from work while on vacation. A recent Randstad survey says the relationship between employees and employers is a vital factor that influences ... [ read more ]