Why are a number of organizations embracing the term 'employee experience'? Maybe it's because they aren't achieving tangible results from their employee engagement efforts. A new study helps explain why there's so much skepticism surrounding employee engagement.... [ read more ]
If James Smith’s LinkedIn posts have an edge, he says, it's because he believes the lack of measurement and proliferation of platitudes is hurting the cause. ... [ read more ]
In 2011, ISO came up with a new standard for management systems to make it much easier for all ISO management standards, including ISO 9001 quality management, ISO 45001 occupational health and safety (OH&S), and all other management standards, to apply the same strategic focus on a systems approach to management that addresses the needs of all stakeholders and a focused approach to fostering awareness, capability, buy-in, and inspiration. ... [ read more ]
Much has changed in 20 years. Two HR standards veterans believe it’s time for organizations to benchmark their current human capital management structures against the most effective processes based on 12 ISO human capital standards that have recently emerged. ... [ read more ]
Government and labor pension funds, other investors and academics voice wide support for adding human capital disclosures to Securities & Exchange Commission S-K regulations. ... [ read more ]
Engagement World 2019 will present the most effective enterprise engagement practices for organizational practitioners, solution- providers and educators, designed for organizations of all sizes and types based on open-source ISO standards, practical case studies and the certification programs of leading associations in multiple key areas of engagement. ... [ read more ]
ISO standards provide a voluntary roadmap to effective practices from which any size or type of organization can benefit, according to Lee S. Webster, Secretary of the ISO HR 260 committee in charge of human resources standards. Attendees of Enterprise Engagement in Action, Oct. 3-4 at the University of Texas at Arlington, will be the first to learn about all these standards live in one place. ... [ read more ]
'What gets measured, gets managed,' says Jack Otter, Barron's Associate Publisher, of the need to disclose investments in human capital. And we're beginning to see the evidence at the front lines. ... [ read more ]
Rideau's CEO says the investment from a labor-backed investment fund reflects confidence, not only in Rideau's business, but in the human capital space as well. ... [ read more ]
The fast growing Shark Tank-funded maker of sports bras focuses on the connection between culture, mission, customers and employees.... [ read more ]
The need to connect customer and employee engagement was a key theme at the recent Employee Engagement Awards in Chicago. ... [ read more ]
A 1½ day intensive course on Enterprise Engagement and ISO 10018 Certification will provide the definition, economics and framework, as well as train professionals on Annex SL standards and prepare management for ISO 10018 Quality People Management certification. ... [ read more ]
The Just Capital ETF (Exchange Traded Fund) reportedly ended its first day of trading with $251 million in assets, making it the single most success launch of an ESG (Environmental, Social and Governance) Fund and one of the top 10 most success equity ETF launches of all time, according to an announcement from Just Capital ... [ read more ]
An organization founded by billionaire investor Paul Tudor Jones II in the fall of 2012 has launched the Just ETF, an Exchange Traded Fund, with Goldman Sachs-almost six years after the Enterprise Engagement Alliance’s Engaged Company Stock Index debuted at TheEEA.org.... [ read more ]
An effort supported by over 100 leading investment funds has led to the first-known test of voluntary human capital investment disclosures by public companies. Employee engagement, health and safety, training, diversity and turnover are among the Enterprise Engagement metrics included in these disclosures. ... [ read more ]
In the absence of formal standards and nomenclature, organizations must contend with a continual debate over definitions and approaches, when in fact the answer to engagement lies in applying the same systematic approach that ISO 9001 did with quality. ... [ read more ]
An audit of the Encore technology confirmed that it has all the capabilities necessary to support an Enterprise Engagement approach to management and marketing and to support Annex SL and ISO 10018 quality people management standards.... [ read more ]
Over 10 years have passed since the creation of the Enterprise Engagement Alliance, and over 20 years since research began to identify the connection between customer and employee engagement. ... [ read more ]
This new ISO 10018 Technology Certification is designed to promote the development of technologies that support an enterprise-wide approach to engagement as outlined in Annex SL and ISO 10018 Quality People Management standards.... [ read more ]
The Enterprise Engagement Alliance offers a fast track training program for organizations seeking to elevate their level of expertise. ... [ read more ]
When Rob Catalano and Nadir Ebrahim started Worktango.io three years ago, they aimed to create a platform that would transform front-line leadership. What they didn’t expect was the opportunity to disrupt employee engagement surveys, explains Catalano in a recent interview.... [ read more ]
You and your organization can have input into what social and human capital disclosures might look like from public and private companies. ... [ read more ]
Since its formation in 2008, the Enterprise Engagement Alliance has had to battle the silos between employee and customer engagement. Despite compelling research from Gallup and numerous others, as well as ISO 10018 standards that link engagement across the enterprise, most organizations have yet to embrace ways to connect customer and employee engagement strategies and tactics. ... [ read more ]
The Engagement Agency has developed a new service to help both employers and solution providers profit from ISO 10018 Certification. ... [ read more ]
A Verint Systems Inc. study of 36,000 consumers finds that an increasing percentage put a premium on the human touch and organizational ethics, and that there is a rapid decline in customer loyalty, especially among Millennials. ... [ read more ]
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